Care Coordinator

Care Coordinator

Our client is an established local care company that supports people in the community. They offer supported living, domiciliary, community and complex care for a variety of clients ensuring they promote dignity and independence at every opportunity.

What They Offer:

• 28 Days Paid Holiday
• Opt-in work-based pension
• Opportunity to earn bonus
• Full support and additional training
• Full induction provided

Overview:

• Maintaining a computer data and knowledge of People Planner or similar systems and keeping information up to date at all times.
• Working closely with the Registered Manager to ensure compliance with all office systems and procedures.
• Complete risk assessment and person-centred support plans.
• Answering incoming telephone enquiries.
• Ensuring all client visits are covered and allocating all Care Assistants to the correct shifts.
• Process new clients’ referrals.
• Organise and coordinate weekly rotas and care services.
• Work with recruitment to ensure sufficient staffing levels.
• Carry out on-call coordinating and response duties outside normal duties outside normal office hours as agreed.
• Dealing with queries and supporting clients and family in a calm and professional manner.
• Working with professionals and organisations to ensure person-centred packages of care are being delivered.
• Ensure that rotas are well planned and organised and to take into account for routes and travel times.
• Supporting community care staffing in a managerial position.