Helpdesk support officer

My client is currently looking for 5 help desk support officers to assist with a new project for the next 3 months on a temporary basis

This is a full time role at £9.30 per hour, with very good transport links.

Responsibilities will include but not limited to

• Respond to, and resolve queries, taking action as appropriate to identify any preventative measures and process improvements if required
• The ability to work effectively both individually and as part of a team, with minimal management intervention
• Excellent interpersonal and communication skills at all levels
• Able to investigate and resolve issues thoroughly, providing root cause analysis
• Available to be flexible and deviate from a set working pattern at short notice should the business need require
• Excellent PC skills and familiar with using Microsoft word, Excel and the ability to input data and produce basic spreadsheets
• Effective time management and can work to targets and within set guidelines

The successful candidates will have a proven background within project delivery of tasks, excellent attention to detail, be flexible in terms of working environment and pattern, and work effectively with stakeholders both internally and externally at all levels.

If this sounds like the role for you please apply online with an updated CV.