Senior Business Analyst (Retail) - London

Senior Business Analyst (Retail) - London - £60-70k
Our client is looking for a Senior Business Analyst for their Customer Experience and Digital Transformation domain you will:
Responsibilities:
*Plan and estimate the business analysis activities from problem / opportunity definition, through requirements and business solution design, testing and quality assurance, to business implementation and benefits realisation
*Carry out stakeholder analysis, working with Business Change leads to define stakeholder maps and contributing to the communication and engagement plans
*Manage the risks and issues associated with business requirements definition and ensure that the overall solution remains fit for purpose
*Lead the analysis of the existing business architecture (people, process, technology and information) to comprehensively understand the current business capabilities and processes, identify efficiencies and make recommendations for delivering tangible benefits
*Clearly define and document the business problem or opportunity, and actively contribute to establishing the business case and gaining commitment to the change
*Creatively identify requirements using multiple techniques including (but not limited to) workshops, observation, interviews, and low fidelity mockups (wireframes and workflow modelling)
*Manage and track requirements as they move from discovery through to implementation. Identify when new requirements change the scope of the overall solution and ensure that the appropriate change control processes are followed, including accurate assessment of impacts
*Actively contribute to the definition of key performance indicators, and the definition of the benefits realisation plan
Skills:
*Significant experience in a Senior BA or equivalent position within a multi-channel retail organisation or a leading Management Consultancy. This will include leading the definition of the business requirements and the business solution design of a major transformation in the domains of Ecommerce and Customer Experience and Relationship Management (CRM)
*Demonstrable experience of defining, planning and managing the business analysis activities of a large retail transformation project
*Significant experience of influencing and leading a team of Business Analysts. This includes managing progress, ensuring that timescales are met, and validating the quality of all business analysis deliverables
*Experience of communicating complex ideas and solution options in a simple and resonant way to gain buy-in and commitment
*Strong aptitude for using a variety of visual models to describe and communicate business strategy, business architecture, analysis and design
*Significant experience of structured analysis methods (e.g. SSADM), Lean, BPMN and more agile techniques
*Experience of different delivery lifecycles will be beneficial, e.g. RUP, Agile, TDD and Waterfall

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Job Overview

Date Posted:

Posted 1 month ago

Expiration Date:

20/02/2020

Location:

London

Job Type:

Permanent

Salary:

£60000 - £70000 per annum + Benefits

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